Eating Disorders Victoria
Annual Report 2023-24
Eating Disorders Victoria’s (EDV) work takes place across Victoria.
The EDV office is located on the Land of the Wurundjeri Woi Wurrung
people of the Kulin Nation. We recognise Wurundjeri Woi Wurrung
people as the Traditional Owners and true sovereigns of the Land,
skies and waterways, and pay our respect to their Elders past and
present. We extend our respect to Aboriginal and Torres Strait
Islander people and Traditional Owners throughout Victoria’s
landscape.
We recognise Aboriginal and Torres Strait Islander people’s ongoing
connection to culture and Country, and we strive to make EDV a
culturally safe place for all Aboriginal and Torres Strait Islander
people.
Acknowledgment of Country
EDV acknowledges the living and lived experience of people
with eating disorders, and their carers and loved ones. We
acknowledge the significant and ongoing contributions of
the consumer and carer movements in the mental health
sector. The voice of lived experience is the foundation of
EDV, and essential to the development of our services and
advocacy.
Acknowledgment of
lived experience
Originating in 1983, Eating Disorders Victoria (EDV) is the largest
community-based organisation in Victoria providing eating disorder-
specific services. In 2023, EDV celebrated 40 years of service.
EDV’s services are informed by the lived experiences of people who have
experienced eating disorders and those who have cared for them.
We aim to provide empathetic and helpful support in everything we do.
Our range of services cover the breadth of the eating disorder journey,
from early intervention and diagnosis to treatment, relapse, maintenance
and recovery. Our advocacy work helps inform policy and statewide
services, as we strive for a better system of care for Victorians impacted
by eating disorders.
Who are we?
COURAGE
LIVED EXPERIENCE
AUTHENTICITY
OPTIMISM

Our vision, purpose and role
Our vision
Our purpose
Our role
A future where individuals and communities thrive through empowered and safe relationships to
food, eating, body and movement.
To empower individuals, families, health professionals and governments with the information
and lived expertise needed to understand eating disorders and take positive steps towards
reducing their impact.
To provide tailored, accessible, peer-led support services to all Victorians impacted by eating
disorders, and to champion education, policy and funding initiatives that drive systemic change.
Our values
Reflections from our leaders,
Chair Claire Diffey and CEO
Belinda Caldwell.
A message from our Board Chair and CEO
On behalf of the Eating Disorders Victoria Board, I am delighted to report the first year of our new strategic plan 2023-
26 has already delivered meaningful outcomes with strong impact.
The new strategy has a thoughtful focus on meeting the needs of people with eating disorders, and extending our
reach to those with accessibility challenges. It has been an exciting and productive year; both data and community
feedback indicate high acceptability with desired results. We are proud of what we have achieved and look forward to
where this strategy will take us next.
This year we marked 40 years of EDV with a gala event. It was a wonderful opportunity to celebrate our achievements,
long-term and new supporters, and dream for the future. A fantastic outcome of the gala was the new partnerships –
read more. Another was EDV engaging our first brand ambassador, comedian Rhys Nicholson, who has already
generously contributed their time, energy and ideas. Genuine partnership has buoyed EDV these 40 years and will
hold us in good stead for our next chapter.
This year we reviewed our three Board committees and their terms of reference in our ongoing commitment to robust
and values-led leadership. These committees include: Finance, Audit and Risk; Strategy, Advocacy and Income
Diversity; and Practice Governance.
We finished with the year with our annual planning day, which resulted in an exciting commitment to develop how
best to embed lived experience in EDV decision-making processes in the next year.
The Board has welcomed three new directors this year. Guy Cooper, Jesse Agbinya and Chantel Kleiner each bring a
range of skills and knowledge to our team, ensuring a great breadth in strategic planning, oversight and governance.
Thank you to the outgoing directors Janet Lowndes, Jeff Cole and Joanna Wicks for their service. We warmly wish
them well for the future. Equal thanks to all continuing directors for their service, and I look forward to continue working
together.
Thank you to our CEO Belinda Caldwell and her fantastic team of staff and volunteers – your dedicated work at EDV for
people impacted by eating disorders makes real and lasting change.
Chair report
Claire Diffey (she/her)
Board Chair
Throughout the year, Eating Disorders Victoria (EDV) has had the critical task of advocating for sustainable, ongoing
funding from government and other partners, which keep our services free for those impacted by eating disorders.
At the same time, we have upheld our unwavering commitment to high-quality, person-centred service delivery. Our
focus has remained on ensuring that individuals, families and other carers impacted by eating disorders receive the
care and resources they need.
This dual effort not only secured us a three-year state government funding commitment, it has also been an
opportunity to innovate and improve our services.
In addition to our advocacy and services, we have enhanced our income diversity to ensure the long-term
sustainability of EDV. This strengthens our financial position, and enables us to invest in new programs and initiatives
that further support individuals and families affected by eating disorders. All the while, our community is at the heart
of our work.
Other highlights for the year include:
- 2,941 people supported through our Early Helpseeking services.
- Celebrating our 40th birthday with over 250 of our community at the Melbourne Town Hall.
- Comedian Rhys Nicholson joining us as an Ambassador of EDV.
- Netball team the Melbourne Mavericks’ game raising awareness and funds for EDV.
- Our very first cohort of lived experience Peer Cadets.
- Incorporating lived experience expertise into research.
- Continued high community satisfaction with our services.
As always, it is a privilege and an honour to work alongside amazing staff, volunteers and board members who all
come to this work ready and passionate to further our mission and make a difference for our community.
CEO report
Belinda Caldwell (she/her)
CEO

1
Supporting Victorians, from
discovery to recovery
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Find out how
- When flexible and safe help-
seeking exploration is available,
early identification and
intervention is possible. EDV
champions clinical and peer-led
support across all stages of the
recovery journey, and we
prioritise embedding and
centring lived experience at all
service levels.
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Early helpseeking services
Our Early Helpseeking services are among some of the only
accessible, free, multi-disciplinary options in Victoria. This includes
physical health, mental health and peer-based supports, all in one
collaborative service.
This year we completed an upgrade of our CRM Salesforce to
further our integrated approach. This included a streamlined entry
into telehealth services via the Hub.
The EDV Hub is our volunteer-operated, statewide helpline open to
the community. This year we supported 2,054 cases, with 98% of
our evaluation respondents agreeing that EDV assisted them with
what they contacted the Hub for.
Many people contact the Hub because they have limited access
to information and support. Our service has strived to make each
caller feel validated, and help them navigate their next steps, and
we have proudly achieved 84% of evaluation respondents
reporting they got the tools, information or skills to help them in
future.
“This is the first time I have contacted EDV and I felt very
supported and safe to be open about my situation within the
duration of a single phone call.”
—Hub caller
2,941
Helpseeking service users

Telehealth Nursing supported 340 cases this year, and our Telehealth Counsellors
supported 664.
The team worked across a variety of themes. Some were related to identity, such as
neurodivergence, gender and sexuality diversity, or interactions between cultural
identity, body and food.
Others related to experiences like ongoing COVID disruption and uncertainty, cost of
living and financial insecurity, social anxiety in young people, surviving sexual assault
and/or family violence, or eating disorder shame. For parent carers, we also worked
on understanding or recognising parenting styles.
Working across this breadth, our team can provide more nuanced person-centred
care.
Our counselling offering was extended by our partnership with La Trobe University
through a student clinic. Each user gets up to 20 free sessions in Cognitive
Behavioural Therapy (CBT) Guided Self-Help or CBT for eating disorders.
This year, 72 participants completed the Eating Disorder Examination clinical interview,
and 56 commenced treatment.
This is a research pilot project, enabling free support for those impacted by eating
disorders, while also gathering data on the stepped care model to continue
developing the evidence base for eating disorder treatment.
“I did five weeks of telehealth
counselling and it was absolutely
fantastic — where I was from when I
first rang the wonderful Hub at EDV
and then the counselling, compared
to where I am now are two
completely different planets.”
—Counselling recipient

Peer-led programs also play a crucial role in our holistic
care offering. Read more.
One of our focus areas for Early Helpseeking has been
targeting rural and regional communities. On the Hub, 20%
of cases were from rural or regional Victoria — up 5% from
last year. Twenty-one per cent of our Telehealth counselling
clients were from rural or regional Victoria, and 26% for our
nursing clients.
While rural and regional communities continue to face
broader systemic barriers to accessing eating disorder care,
we are proud to offer this expanding virtual service.
We have achieved several successes in workforce skills
development across Early Helpseeking this year. The team
has done professional development in a range of
therapeutic approaches for eating disorders, ensuring our
supports are flexible and safe.
Hub volunteers, many of whom are studying related
professions, reported a variety of growth areas including
open mindedness, resilience, creativity and professional
savvy. Many also reported improved ability to talk with
people from all walks of life, reinforcing not only that eating
disorders can impact anyone, but the value of our ‘no wrong
door’ approach.
Our counselling team again supported a RMIT Master of
Social Work student placement to improve social work
workforce skills in eating disorder care. This boosted our
counselling capacity, resulted in the employment of a social
work graduate in our counselling team, and set us up to
take more social work students in future
“EDV Nurse was honestly one of the most helpful people I
have dealt with in four years of caring for my daughter –
she was compassionate and knowledgeable and was able
to address my questions with insight into the East
Gippsland area and resources – greatly appreciated.”
—Carer




Severe and enduring eating disorders
The Severe and Enduring Eating Disorders (SE-ED)
program is a world-first pilot that has engaged people with
long-term eating disorders (ten years or over) in a peer
program. It focuses on connection, belonging and shifting
small things towards an overall better quality of life.
This year we took feedback from previous rounds to improve
the program design, with a focus on adapting to meet
participants where they were at.
Fifty people participated over three rounds, with
strategically scheduled social events challenging
participants to connect with each other in person, learn and
common skill and often disrupt unhelpful thinking patterns.
In May 2024, funding restrictions meant we made the
difficult decision to pause the SE-ED program. As EDV
explores income diversity, we are looking forward to using
rich participant feedback from the pilot rounds for a future
program.
The SE-ED Alumni Group continued to provide a regular
opportunity for past program participants to connect with
EDV and each other. The structure of a monthly theme
helped to reinforce key principles from the program to
encourage ongoing learning.
We also offered online SE-ED support groups monthly, led
by our peer facilitators. Read more.
“The EDV SEED mentors have given me the support to
build the quality of life I deserve.”
—SEED participant

Education and awareness
Our community education programs aim to increase
awareness of and early intervention in eating disorders,
and to support the recovery journey for people
experiencing an eating disorder, and their carers or
supporters.
This year 451 people joined us across 21 live events,
including our group programs and trainings, with 83%
reporting they had new information, skills and tools that
will help them in future.
We added two new courses to our free e-learning
platform LearnED, and 723 people accessed our courses
overall.
Popular group programs included Discovering the
Healthy Self for people exploring or engaging in recovery,
and our Collaborative Care Skills Workshop supporting
families and carers.
Offering a variety of facilitated group and self-paced
options means people impacted by eating disorders are
empowered to engage on their terms.
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For professionals, we provided eating
disorder education and awareness of
EDV services. Of the diverse range of
professionals who accessed a LearnED
course, 85% felt they learned new
information, skills and tools that will help
them in future.
Body Project Australia, our group-
based early intervention program
supporting young people with body
image concerns, was popular this year.
With our facilitator training, we upskilled
27 professionals to deliver the program
in their community.
Secondary school wellbeing teams and
community health services also
engaged with our Telehealth team to
learn about our services.
“Thank you for providing this module
online. It meant a lot that I could go
through it at my own pace.”
—Person in recovery, completed
‘Body Image 101’
Education participants

451
Peer-led support
Peer support in eating disorders
is a mutually beneficial
relationship where someone who
has been through the recovery
journey can support someone
currently living it, on a peer level.
EDV’s peer programs for people
currently experiencing an
eating disorder aim to bring
empathy and connection, and
they can often provide ‘lightbulb
moments’ in recovery.
online group
sessions offered
81
instances of
attendance
400
individual
attendees
160

“[The facilitators] are beautiful souls and create such a
warm, safe and supportive space. They are
empowering, honest and with their support as group
members we feel comfortable in sharing our
views/personal journeys. This is invaluable in recovery
and not feeling alone. … I would not be in as positive of
a space without EDV and its vital services.”
—Online support group attendee
Our range of online support groups run by
peer facilitators recognise the diversity not
only of eating disorders, but the full person
who may experience them.
This year, we offered 81 sessions. We had
400 total attendances across 160 people,
meaning there was regular attendance
from several people. While the groups are
opt-in each month, this consistency
speaks to the unique, accessible and safe
connection space the groups provided.
We implemented bi-monthly peer
supervision for our group facilitators to
develop their skills and increase internal
support. All facilitators reported this has
increased their connection to the role and
to EDV.


The Peer Mentoring Program (PMP) matches adults
recovering from an eating disorder with mentors who have
lived experience of recovery. This six-month program uses
an evidence-backed peer support structure to provide
support, understanding and guidance.
Each round this year filled rapidly. We matched a total of
57 participants, who connected over a total of 564
sessions.
PMP’s mutually beneficial outcomes continued this year.
Over a range of personalised goals and activities,
mentorship pairs were able to share their stories, their
coping strategies, and connect over similar experiences.
For participants, this journey delivers strong outcomes for
recovery: empowerment, sense of community and
reduced isolation, celebrated progress, and a trusting peer
space for sharing challenges.
“I have really enjoyed spending time with my mentor being
creative and in that challenging my perfectionism … My
mentor made me feel seen and showed me what a life
without my ED could look like. Even spending time with
my mentor helped me to get out of a hole. I am very
grateful.”
—PMP participant

These outcomes were also demonstrated
in Eating Disorder Examination
Questionnaire (EDEQ) and Depression
Anxiety Stress Scales (DASS) results.
EDEQ
70%
DASS
anxiety
53%
DASS
depression
53%
DASS
stress
48%
PMP score improvements
Mentors additionally benefited with professional outcomes, with opportunities such as peer-led supervision, sector engagement, and skills development for professional settings in communication, connection, empathy and leadership. This enhances their recovery journey and establishes lived experience roles as skilled work with career growth prospects. Read more.
Upon completion of PMP, participants were encouraged to join an Alumni group to continue their learning, and sense of community and hope. They had opportunities to attend regular group alumni sessions, and received bi-monthly newsletters sharing recovery stories, resources and self-care activities around different themes.
This year 36 alumni attended across 9 sessions, and our newsletter averaged a 66.65% open rate. This high alumni engagement indicates how PMP continued to have a positive impact even after the formal program ending.

This year, we supported 50 families through Carer Coaching and 193
through carer groups. Participants in both one-on-one coaching and
the groups regularly reported that our support increased their skills,
knowledge and resilience.
Thanks to Carers Victoria grant funding, this year we also partnered
with Grampians Health to provide carer peer sessions, a carer group,
targeted social media, and a ‘train the trainer’ manual for future carer
peer workers in the Grampians region. We were able to expand our
reach, and upskill and build peer support in a regional area.
We completed a Research Partnership Project with the InsideOut
Institute to update the carer coaching evaluation framework with a
research approach. This will allow us to more accurately demonstrate
the value of carer programs, and advocate for funding, future services
and innovation in our sector. Read more about our peer work research.
“I think EDV Carer Coaching possibly saved my child’s life.
We have been trying to get help for four months. … [since]
attending two sessions of the Carer Coaching course, I have
completely changed how I am caring for and refeeding my
child.”
—Carer Coaching participant

2
A voice of all communities
impacted by eating disorders
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- EDV seeks to elevate a diverse
range of consumers and carers,
and we create safe, brave
spaces for lived experience
participation to happen. As a
community advocate, we also
elevate the voices of users and
providers in the service system,
and lobby key decision-makers
for strong action.
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Advocacy
As our pandemic funding ended, a significant part of our
advocacy effort was for ongoing core funding to continue
providing our free supports. Our submission to the 2024-25
Victorian state budget detailed the cost of eating disorders,
against our role in the eating disorder system of care,
resulting in an advocacy win of $5.8m funding over three
years.
We also joined forces with other organisations in the Eating
Disorders Alliance (EDA) for advocacy on contemporary
issues, GLP-1 medications and social media.
Due to some providers prescribing GLP-1 medications
(commonly known by the brand name Ozempic) without
sufficient screenings, our telehealth nurses were seeing
clients who were accessing this medication and struggling
with its impact. Our joint statement and lobbying with EDA
contributed to reducing access to this medication, now
making it unavailable at compounding pharmacies.
EDA members also co-attended a social media roundtable
in Canberra, alongside academics, clinicians and people
with lived experience, on the impact of social media on
eating disorders and body image. Our working group came
up with recommendations to inform future policy.
In this changing landscape, EDV also published four position
papers. These reviewed research literature and federal and
state policy, to reach positions on key issues. This will guide
our future advocacy and keep us agile.
Stories of recovery
Our volunteer Ambassadors share their moving personal stories of
recovery to raise awareness of eating disorders in the community, and
to offer hope to people currently impacted by an eating disorder that
recovery is possible.
This year, our Ambassadors presented at 26 events, reaching a total of
276 attendees. They covered a variety of settings, ranging from
hospital visits to acute psychiatric units, to carer groups, and even
media interviews.
For the first time, this year Ambassadors have also started sharing
stories of recovery in corporate settings for workplace education
programs. We delivered two Stories of Recovery sessions for Orica
through our Workplace Wellbeing Program – read more.
We have had regular feedback that the lived experience shared by our
Ambassadors has driven change in the relevant settings. For example,
clinicians have reported incorporating their learning into their day-to-
day practice.
Throughout this work, the EDV team have trained the
Ambassadors in ‘safe storytelling’ to ensure they have
the skills to share with intention, with consideration of
their own safety, and the safety of those listening.
Participants report finding this an empowering process
that enables a sense of ownership and responsibility
over their story.

“I feel proud sharing my story in a safe environment as it
shows that contrary to what some people may think, a full
and lasting recovery from an eating disorder is possible.”
—Audrey, Ambassador
Elevating a diverse range of voices
In our government relations and advocacy work, EDV is committed to ensuring
our community informs which issues relating to eating disorders we advocate
for together.
To support this, in 2023-24 we delivered our third annual community insights
survey. We achieved an increased total response rate of over 120 from people
experiencing eating disorders, carers and professionals, our highest rate of
community involvement yet.
We heard a great breadth and depth of responses, ranging from weight
stigma in treatment to improvement in the public health system.
Common themes for improvement in Victoria’s eating disorder system of care
more generally included more integrated care (identified by 79% of
respondents), community-based supports (79%) and early intervention and
prevention (78%).
This data has informed our advocacy priorities, and forms part of an ongoing
longitudinal study to understand the needs, opportunities and gaps in eating
disorder care in Victoria – both for our work and across the sector.
EDV is actively working to improve our
cultural responsiveness to enable
meaningful participation and service
delivery. Our Victorian Transcultural
Mental Health (VTMH) partnership over
three years aims to actively promote
awareness of and skills in culturally
responsive care across all areas of EDV.
We are working towards a system that
embraces and champions cultural, faith
and language needs of any person
impacted by an eating disorder.
In the early stages of the partnership our
focus has been inwards on staff
development work, including VTMH’s
Foundations of Culturally Responsiveness
workshops.
Developing these internal capabilities are
part of our work towards safer, consistent
and more culturally responsive policies
and practice.

3
Leaders in eating disorders
lived experience
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- We advance lived experience
through thought leadership, and
building the lived experience
workforce’s capacity, with
genuine growth opportunities.
We generate and translate
practice-based evidence to
lived experience workforce
programs.

Opportunities and capacity-building
This year, we continued to build the capacity of people
impacted by eating disorders, both firsthand and as carers,
to join the lived experience workforce. We aim to help their
participation be courageous, empowering, and inspire
change in the sector.
We supported people with lived experience to be involved in
research. This included presenting at a range of
conferences: the Victorian Mental Illness Awareness Council
Connection Beyond a Diagnosis conference, the Fitzroy
Legal Service Peer Work Expo, and the Australian Eating
Disorders Research and Translation Centre (AEDRTC). Peer
workers also participated in the National Eating Disorders
Collaboration Workforce Tool Development Project.
Importantly, research about lived experience work being
prepared or presented by lived experience workers gave
them ownership, and due recognition of their expertise. It
also ensured EDV’s advancements were included in the
emerging body of evidence about mental health lived
experience work.
We also translated this knowledge into resources for the
broader peer workforce, running a Considerations of
Codesign training to a lived experience advisory group at
La Trobe University.
Through these varied opportunities, people in designated
lived experience roles developed skills, participated in
advocacy, and fostered a support network. Our
collaborative approach enhanced their personal growth,
and strengthened responses to eating disorders beyond our
own sector, ensuring a more inclusive and effective care
environment.
As peer work is a relatively new area of eating disorder care, there is a limited body of evidence on its impact. EDV not only strives to innovate, but to contribute research demonstrating the value of peer work in its own right.
In partnership with the InsideOut Institute, this year we co-authored a research paper, A peer mentoring program for eating disorders: improved symptomatology and reduced hospital admissions, three years and a pandemic on.
Our paper evaluated qualitative and quantitative data from our Peer Mentoring Program to build on previous positive but preliminary results. We found strong evidential support of peer mentoring, and a need for high quality, co-produced research to inform further implementation of such programs into eating disorder policy and practice. Read more about our Peer Mentoring Program.
EDV endeavours to be a leader in holistic eating disorder care, up to date with government strategies and sector best practice. This year we presented at the 2023 Australia & New Zealand Academy for Eating Disorders (ANZAED) conference, on how our telehealth services strengthen and enhance eating disorder support.
There is no current literature in this area; our ANZAED presentation demonstrated the value of our collaborative approach. We also showed how our work aligns with many target areas and recommendations in the National Eating Disorder Strategy.


Thought leadership


Lived experience
professionalisation
Growing and expanding the lived/living experience
workforce requires genuine partnership, and support to
increase entry points into this workforce.
In 2023, EDV received Victorian Department of Health
funding to take on three Peer Cadets with lived experience
of an eating disorder, studying the Certificate IV in Mental
Health Peer Work. The cadetships focused on training and
skills development for future employment, such as in group
facilitation, public speaking, intentional storytelling and safe
boundaries.
The Cadets also got hands-on experience to practise peer
work, with the group completing a total of 28 peer mentor
sessions and over 15 group peer mentor sessions for the EDV
SE-ED program.
“[The Peer Cadetship] transformed my lived experience
into a powerful source of strength, enabling authentic
connections and fostering hope within the incredible
community I had the privilege to support.”
—Sam, 2023 Peer Cadet
As an outcome, all three cadets have now been employed
as Peer Mentors at EDV and are effectively using the skills
learned in the cadetship. Additionally, we have received a
further three years’ funding to continue the program.
In other areas of our organisation, lived experience roles are
supported to make career progress. We offered a dedicated
supervision group for workers with lived experience, and also
included lived experience staff in our clinical group
supervision to work more holistically.
We also offered professional development such as Safe
Storytelling training, so staff learned how to use their
personal stories with purpose and safety.

4
Organisational performance
and resilience
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- Our organisation is dynamic
with the changing needs of our
community, sector and broader
environment. Excellent
technological capability,
workplace safety and income
diversity enable us to be
collaborative partners and have
strong brand awareness.



Improving brand awareness
This year we had a goal to increase brand awareness by
securing partners in entertainment, sport and business.
Sport and entertainment are high-profile sectors with a high
prevalence of eating disorders, while a business partner
would be an entry point for our corporate fundraising work.
We welcomed our first brand ambassador Rhys Nicholson,
a multi-channel entertainer with lived experience of an
eating disorder. Our social media announcement of our
partnership brought brand exposure to Rhys’ broad
audience, and was our most engaged post on social media
this year.
Rhys Nicholson also supported our fundraising efforts by
promoting our tax appeal, and performing at our gala –
read more.
“Stepping into the role as an ambassador for Eating
Disorders Victoria is a lovely privilege I don’t take lightly
because it’s a cause very close to my heart (and the rest of
my body really). EDV does such stellar work and doesn’t get
nearly enough attention for it. I can’t bloody wait to get
stuck into helping raise awareness for everything they do.”
—Rhys Nicholson, Ambassador
In sport, we partnered with the new netball team Melbourne Mavericks. This partnership presented a valuable brand alignment as
the team at the Mavericks recognised the prevalence of eating disorders in netball and sport, and as a newly created team, EDV
had an exciting opportunity to contribute to their team culture.
As a result, the Mavericks held a fundraiser match during our tax appeal period for EDV on World Eating Disorder Day. This boosted
donations to EDV and elevated our organisation to a new sports audience.
The Mavericks also facilitated a business connection for us, their sponsor Henley Homes. This resulted in a $15,000 donation from
Henley Homes to EDV. We also made a commitment for EDV to do a guest presentation on eating disorders to their staff, a
preliminary opportunity for us to test a module of our Workplace Wellbeing Program.
We also continued to grow our brand reach on our own channels. We gained 2,331 followers across our social media, and reached
655,281 individuals over the course of the year. Over 52 email campaigns sent out, we averaged a 42% open rate.

Fundraising and income
diversity
EDV continues to innovate and diversify our income streams
through varied fundraising efforts, so we can continue
securely providing free support to people impacted by
eating disorders.
Our annual tax campaign theme was Stronger Together,
with impact storytelling about how EDV services can change
people’s lives. This year’s appeal had our first ever matching
donation initiative, made possible with the generous support
of the Ducas Paul Foundation. This encouraged increased
giving and amplified the impact of individual donations. Our
campaign deeply resonated with the community, raising
$34,309.
$3,200,43


In 2023 we celebrated 40 years of EDV
with a 40th Anniversary Gala, with the
uplifting theme In Bloom representing
recovery and hope. We brought together
over 250 attendees including EDV service
users, family members, health
professionals and corporate
representatives.
Many generous donors came together to
make the event possible. High-profile
organisations including Collingwood
Football Club, the Honda Foundation and
e&s trading donated items for our live and
silent auctions.
Flowers contributed by Helix Australia and
Thrive Flowers brought our event theme to
life, and guests were entertained by the
Baker Boys Band and award-winning
comedian Rhys Nicholson.
“Even though the event was to celebrate EDV and take an
opportunity to fundraise, on a personal level, it meant so
much to me to attend after having such a tough few years
with my daughter. It gave me some closure. EDV provided
me with amazing support and I felt honoured to attend
and contribute to fundraising.”
—Gala attendee

In 2023 we launched our
Workplace Wellbeing
Program, designed for
corporate organisations to
address workplace
psychosocial safety through
eating disorder education. We
successfully piloted the first
round with Orica. This corporate
education has a double
impact, as all funds raised help
keep other services free.
This year we were also
honoured to welcome our first
peer fundraising effort by Julia
Mason, who raised over $5,000
for EDV across two swimming
events.
“I’ve chosen EDV because I know their
work makes a giant difference to those
desperate for support.
EDV helps identify the danger signs,
outlines treatment options, and
supports you as you assemble a
medical team around your loved one.
EDV volunteers can spend hours on the
phone with upset carers who are
frustrated and lost.
EDV provides reassurance when
recovery is slow, when medical experts
are impossible to find (post-COVID), or
when it just seems all too much.”
—Julia Mason
Workplace culture, safety and capability
With our work’s exposure to mental health challenges that are often complex and nuanced, including for some staff related to
personal lived experience, we endeavour to proactively support staff health and wellbeing.
This year we introduced a Wellbeing Framework, designed to scaffold staff support. The first component of this that we started
implementing this year was a Wellness Plan, where all staff and volunteers work with their supervisor to establish a personalised
plan for their physical and mental wellbeing needs at work.
Our calendar of social events supported staff connection and camaraderie. Some highlights included Random Acts of Kindness
Day where we donated to Foodbank Victoria, an Easter egg hunt, and taking advantage of our proximity to Victoria Park oval with
games of Finska in the summer.
To support seamless hybrid work that benefits both our team and community, this year we continued to ensure our occupational
health and safety initiatives were up to date. This included an updated fire warden and first aid roster, with relevant training, to
align with our hybrid working model.
With the confidential and sensitive nature of the data we handle, we continued our proactive approach to rigorous cybersecurity.
To prevent cyber incidents, this year we worked towards maturity level 1 of the Australian Cyber Security Centre’s Essential Eight
cybersecurity framework, with the view to continue working through the levels in future. Cybersecurity training for all staff and
volunteers occurred on a regular basis and was a key component of our indication program.
Read more about our efforts to become more culturally responsive.

Financial Reports
2023-24
A message from our Board Treasurer
EDV Treasurer Jesse Agbinya
outlines EDV's financial position
Treasurer’s report
I am pleased to present the audited financial statements
of the Eating Disorders Foundation of Victoria for the year
ended 30 June 2024.
EDV delivered a deficit of $10,321 (23/24 surplus of
$44,895) in a period of considerable change and
uncertainty across both the organisation business and
broader industry.
As a result, Members Funds has decreased to $600,386.
In an age of high inflation and cost pressures EDV
Management has maintained tight fiscal and prudent
cost control. Operating expenditure in FY2023/24 rose by
$219,752 to $3,170,551 largely to support EDV’s income
diversity strategy and increased costs in maintaining and
investing in IT systems.
Income and expenditure
statement
Total income for the year increased to $3,200,243,
representing a $165,554 increase on the prior year.
Government grants remain as the businesses primary
source of funding and has grown by $152,162 to $2,867,981
in FY2023/24.
Like other not-for-profit organisations, EDV receives
income from both philanthropic grants and fundraising
activities. The combined growth in funding across these
streams has grown by $147,487 to $266,289.
EDV has continued work to diversify its funding streams to
ensure its continued financial sustainability and I am
proud that outcome achieved to date.
Fee income however has decreased by $157,666 to
$34,565 largely due to a wind down of Clinic activities.
Balance sheet
Our cash position remains strong and has increased by
$105,552 to $1,215,078.
2024-25 Budget
I’m also pleased to note Management has provided a
forecast for the 2024/25 financial year that is expected to
yield a surplus $25,000.
I extend on behalf of the myself and the Board sincere
thanks and gratitude the CEO Belinda Caldwell, EDV Finance
Manager Megan Crellin, and the dedicated staff EDV team
for the amazing and essential work they provide to our
communities.
Thank you also to the members of the Finance Audit Risk
and Governance Committee and Board for their diligent
management of EDV’s financial affairs and ensuring the
services EDV delivers can continue now and into the future.
Jesse Agbinya (he/him)
Treasurer
2024 ($) | 2023 ($) | |
Revenue | 3,200,243 | 3,034,689 |
Employee benefits expenses | (2,670,248) | (2,489,053) |
Depreciation expense | (30,550) | (36,978) |
Consultancy expenses | (25,491) | (168,777) |
Occupancy expenses | (64,150) | (56,284) |
Computer expenses | (105,894) | (46,873) |
Communications expenses | (14,628) | (14,436) |
Fundraising expenses | (112,314) | (3,920) |
Advertising and promotion expenses | (3,724) | (2,557) |
Postage, printing & stationary expenses | (4,841) | (5,911) |
Plant and equipment written off | - | (1,491) |
Other expenses | (138,711) | (124,519) |
Net Surplus | 29,692 | 83,890 |
Long service leave-related expenses | (40,013) | (38,995) |
Net current year (deficit)/surplus | 1,266,546 | 1,266,546 |
Other comprehensive income | - | - |
Total income for the year | (10,321) | 44,895 |
Financial report
Statement of profit or loss and other comprehensive
income for the year ended 30 June 2024
2024 ($) | 2023 ($) | |
ASSETS | ||
Current assets | ||
Cash and cash equivalents | 1,215,078 | 1,109,526 |
Accounts receivables and other debtors | 26,125 | 56,840 |
Total current assets | 1,241,203 | 1,166,366 |
Non current assets | ||
Furniture and equipment | 70,778 | 100,180 |
Total non current assets | 70,778 | 100,180 |
TOTAL ASSETS | 1,311,981 | 1,266,546 |
LIABILITIES | ||
Current liabilities | ||
Accounts payable and other payables | 1,634 | 693 |
Other creditors | 177,507 | 146,375 |
Provisions | 139,857 | 131,677 |
Contract liability | 386,720 | 364,136 |
Total current liabilities | 705,718 | 642,881 |
Non current liabilities | ||
Provisions | 5,877 | 12,958 |
Total non current liabilities | 5,877 | 12,958 |
TOTAL LIABILITIES | 711,595 | 655,839 |
Net assets | 600,386 | 610,707 |
EQUITY | ||
Retained surplus | 600,386 | 610,707 |
TOTAL EQUITY | 600,386 | 610,707 |
Statement of financial position as at 30 June 2024

Our Supporters
Thank you to our trusted partners
The Victorian Government was our primary funding
partner this year. Our sincere thanks for their ongoing
support, and their dedication to eating disorder care
through their new three-year funding commitment.
Thank you to our dedicated sector colleagues,
collaborators and partners. Our work in mental health
and eating disorder care is a long game, and we are
grateful for our shared solidarity in our common cause:
• Australia & New Zealand Academy for Eating Disorders
• Body of Wellbeing
• Butterfly Foundation
• Eating Disorders Families Australia
• Eating Disorders Queensland
• Grampians Health
• Inside Out
• La Trobe University
• Mental Health Victoria
• MPHN
• National Eating Disorders Collaboration
• SHARC
• Tandem
• Victorian Centre of Excellence in Eating Disorders
• Victorian Mental Illness Awareness Council Inc
• Victorian Transcultural Mental Health
Kind thanks to MinterEllison for their invaluable pro-
bono legal support.
We thank the following trusts, foundations and
organisations for their fundraising support through
grants, philanthropy and/or sponsorship:
• Arnold Foundation
• Australia Post
• Carers Victoria
• Carmans
• Collingwood Football Club
• Ducas Paul Foundation
• E&s Trading
• Helix Australia
• Henley Homes
• Honda Foundation
• Orica
• Thrive Florists
• Wesfarmers

Thanks to our team
Our Board
Our staff and volunteers
Claire Diffey
Chair
Emma Reid
Deputy Chair
Jesse Agbinya
Treasurer
Belinda Bravo
Tina Campbell
Stacey Conlin
Jo Farmer
Guy Cooper
Janet Lowndes
Departed May 2024
Jeff Cole
Former treasurer, departed January 2024
Sincere thanks to the staff and volunteer teams at EDV
who bring our values of optimism, courage, authenticity
and lived experience to life every day.
Their dedication, collegiality, and great depth and
breadth of expertise allows our organisation to enable
positive outcomes for Victorians impacted by eating
disorders.
“EDV is a crucial and invaluable major support in my
recovery journey and I honestly don’t know where I’d be
without such an amazing, inclusive, open, genuine, and
understanding organisation.
“In my experience, EDV is a rare organisation and the only
one I’ve accessed that understands not only the need for
formal treatment and support but most importantly, the
value of that treatment in partnership with peer support,
lived experience, and individual recovery journeys.”
—Service user
“The information and lived experience sharings … are
invaluable for helping me to understand the client
perspective and enriches my empathy and knowledge to
support clients living with and recovering from eating
disorders.”
—Eating disorders professional
Stay in touch.
P: 1300 550 236
Level 2, Magpies Community Centre
Cnr Abbot and Lulie St
Abbotsford VIC
3067